MindFriend is not an emergency or crisis service, and the professionals listed here may not be available immediately. If you or someone else is in immediate danger, or you cannot keep yourself safe, contact your local emergency services now.
Immediate danger
If you or someone else is in immediate danger, contact your local emergency services now.
- In the UK, call 999 for immediate danger.
- In the US, call 911 for immediate danger or a medical emergency.
- Outside the UK and the US, call your local emergency number.
Medical emergency
If poisoning, overdose, or another acute medical emergency may be involved, contact your local ambulance or emergency services now.
- In the UK, call 999 for immediate danger.
- In England, Scotland, or Wales, call 111 for urgent non-emergency medical advice.
- In the US, call 911 for a medical emergency.
- In the US, for suspected poisoning or overdose, call Poison Help at 1-800-222-1222. If there is immediate danger, call 911 first.
- Outside the UK and the US, call your local emergency number and use your country’s official poison service where relevant.
Self-harm or suicide
If you may harm yourself, use urgent support now.
- In the UK, call 999 if life is at risk.
- In England, call NHS 111 and select the mental health option for urgent, non-emergency help.
- In the UK, Samaritans — 116 123 (free, 24/7)
- In the UK, SHOUT — text “SHOUT” to 85258 (free, 24/7 text support)
- In the US, call 911 if life is at risk or there is immediate danger.
- In the US, for mental health or suicide crisis support, call or text 988, or chat at 988lifeline.org. 988 is a crisis support line, not emergency dispatch — call 911 for immediate danger.
If you are outside the UK or the US
- Contact your local emergency services immediately if life is at risk.
- Find a crisis helpline in your country at findahelpline.com or befrienders.org.
What to do now
- If life is at risk → call your local emergency number above (999 in the UK, 911 in the US).
- If you need to talk right now in the UK → Samaritans and SHOUT are free, confidential, and open 24/7. Check the listed hours for services in other countries.
- If you need to talk right now in the US → call or text 988, or chat at 988lifeline.org. 988 is for mental health or suicide crisis support, not emergency dispatch.
- If poisoning or an overdose is suspected in the US → call Poison Help at 1-800-222-1222, or 911 first if there is immediate danger.
- When you are safe → you may wish to book a session with a professional on MindFriend for ongoing (non-crisis) support.